If you have a problem with the caravan you are staying in then please follow the steps below before calling the help number below.
ELECTRICITY HAS GONE OFF
SOMETIMES THE ELECTRIC VAN TRIP IN CARAVANS IF TOO MANY THINGS ARE ON AT ONCE. PLEASE GOTO THE BACK OF THE CARAVAN AND MAKE SURE THE SWITCHES ARE BOTH UP AS SEEN IN THE VIDEO BELOW.
IF THIS SWITCH IS UP THEN PLEASE CHECK THE BREAKER BOX WHICH IS USUALLY INSIDE ONE OF THE BEDROOM WARDROBES AS SEEN IN THE IMAGES BELOW AND ENSURE ALL SWITCHES ARE THE SAME WAY UP
MY HOT WATER OR HEATING ISNT WORKING
MOST ISSUES WITH THE HEATING AND WATER RESONATE AROUND THE BOILER. PLEASE CHECK YOUR BOILER IS ON AND LIT YOU CAN SEE THE FLAME THROUGH THE HOLE IF ITS LIT OR SOMETIMES THE BOILER WILL HAVE AN ERROR CODE VISIBLE.
IF THE BOILER ISN’T LIT PLEASE TRY AND FOND THE POWER SWITCH AND SWITCH IT OFF FOR 30 SECONDS AND BACK ON AGAIN THIS USUALLY RESTARTS IT, ALSO TRY RESET THE BOILER BY TURNING THE DIAL TO RESET AND LET GO LIKE SHOWN IN THE VIDEO BELOW.
MY ELECTRICITY IS ON BUT THE LIGHTS ARENT WORKING
MOST VANS HAVE A TURN ALL LIGHTS OFF SWITCH BY THE FRONT DOOR IT LOOKS JUST LIKE A LIGHT SWITCH MAKE SURE THIS IS TURNED ON TO ALLOW ALL THE LIGHTS TO WORK
IF YOU HAVE TRIED ALL THE ABOVE THEN PLEASE CALL US ON 07895961458 LETTING US KNOW YOUR CARAVAN NUMBER AND ISSUE
